No Refund Policy

All payments made to Morphica are non-refundable. Once a credit pack (Basic or Pro) has been purchased, no refunds will be issued — whether credits are used or unused.

This applies to:

• One-time credit pack purchases (Basic & Pro)
• Any credits included in purchased credit packs
• Any additional top-up credit purchases

Cancellations

• Morphica uses pay-as-you-go credit packs; there is no recurring subscription to cancel.
• If you made a purchase in error, contact support immediately so we can review the transaction.
• Credits remain available in your account for use based on our current product policies.

Exceptional Circumstances

Morphica may, at its sole discretion, consider exceptions in cases of:

• Duplicate charges or billing errors
• Unauthorized transactions
• Platform-wide outages preventing service usage

Such cases will be reviewed individually, and resolution may include service credit or cancellation of future charges (not refunds).

Contact for Cancellations

For billing support, please contact us:

• 📧 tech@atharvad.me
• Subject: "Billing Support Request"

We aim to respond to billing inquiries within 24 hours.

Policy Updates

We may update this Refund & Cancellation Policy at any time. Updates will be communicated by email to registered users and posted on our website with an updated "Last Updated" date.